Following the recent Cabinet decision to implement the final phase of the COVID-19 Qatar National Response Plan, the Primary Health Care Corporation (PHCC) has initiated Phase 4 of its ‘Back to Normal’ plan, with 27 of the 28 of its Health Centers now fully operational and delivering quality healthcare services, with face-to-face consultations, if requested.

“With the exception of the Rawdat Al Khail Health Center, which will remain as a COVID-19 dedicated Health Center, all other PHCC Health Centers have now fully restored their on-site health care services, including face-to-face visits with scheduled appointments, if requested by patients, but they will continue to offer virtual consultations to those patients who prefer this type of appointment,” said Dr Samya Abdulla, Executive Director of Operations

Although Rawdat Al Khail Health Center will continue as a COVID-19 dedicated Health Center, with the number of COVID-related visits steadily decreasing, it will provide 24-hour Urgent Care and eventually resume all speciality services at a later date, via a separate pathway.

The Community Call Center, accessible via 16000, will continue to operate as usual, providing urgent telephone and video consultations when necessary. Dental and SMART clinic services within Health Centers have also resumed 100 % of their operational capacity. ‘Drive Thru’ swabbing services and ‘COVID-19 Screening Clinic’ services will also continue to operate at Health Centers until further notice.

PHCC requests both the health care teams and the community to continue to follow the MOPH COVID-19 guidelines. All PHCC Health Centers will continue to follow strict operating procedures to control the spread of the COVID-19 virus, with stringent safety and preventive measures in place to manage face-to-face appointments. These measures include smart scheduling of appointments, the use of personal protective equipment, social distancing within the centres, regular virus testing for its staff, as well as rigorous hygiene and disinfection protocols.